Terms of service

 

Terms of Service for Gorilla Panic Coffee Online Store

Last updated: October 28, 2024

Welcome to Gorilla Panic Coffee. By accessing or using our website and online store, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully. If you do not agree with any part of these Terms, you may not use our services.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian. Our products are intended for responsible adults who are aware of their caffeine consumption.

2. Account Registration

You may be required to create an account to place an order. You agree to provide accurate information, maintain the confidentiality of your account, and notify us of any unauthorized use. We reserve the right to suspend or terminate your account if any information is false or fraudulent.

3. Products and Pricing

  • Product Descriptions: We aim to provide accurate product descriptions, but we cannot guarantee that descriptions are error-free. If a product you receive does not match the description, please contact us at contactus@gorillapaniccoffee.com
  • Pricing: Prices are listed in USD and are subject to change. Prices may vary based on promotions, shipping costs, and applicable taxes.

4. Orders

  • Order Acceptance: Orders are subject to availability and our acceptance. We reserve the right to refuse or cancel any order for any reason, including stock limitations or pricing errors.
  • Order Confirmation: Once an order is placed, you will receive an email confirmation. This does not guarantee acceptance of your order. If we cannot fulfill your order, we will notify you and process a refund.

5. Shipping and Delivery

  • Shipping Policy: Shipping costs and estimated delivery times are displayed during checkout. We do not guarantee delivery dates, as they may vary due to factors beyond our control.
  • International Shipping: We currently do not offer international shipping.  
  • Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us within 5 days of receiving your shipment for assistance.

6. Returns and Refunds

  • Return Policy: Returns are NOT accepted.   DO NOT mail coffee back. 
  • Refunds: Refunds are issued at the sole discretion of Gorilla Panic Coffee.  Any inquiry of refunds should be directed to contactus@gorillapaniccoffee.com
  • Exchange Policy: We currently do not offer exchanges but encourage you to contact us if you have issues with your product.

7. Subscriptions (if applicable)

  • Subscription Service: By subscribing to receive our email notifications, you agree to receiving recurring marketing emails. 
  • Cancellation: You may cancel your subscription at any time, without notice. 
  • Changes to Subscription Terms: We reserve the right to modify or discontinue the subscription service. We will notify you of significant changes affecting your subscription.

8. Product Safety and Disclaimer

Our coffee contains high levels of caffeine. Consumption of high-caffeine products carries health risks and is not suitable for everyone, including children, pregnant or nursing women, or individuals sensitive to caffeine. By purchasing our products, you acknowledge and accept these risks.

9. Intellectual Property

All content on our website, including text, images, logos, and trademarks, is the property of Gorilla Panic Coffee and is protected by intellectual property laws. You may not use our content for any commercial purpose without written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Gorilla Panic Coffee shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website, including but not limited to health-related issues, loss of data, or lost profits.

11. Governing Law

These Terms shall be governed by the laws of the USA, without regard to its conflict of laws principles. Any disputes arising from these Terms will be resolved in the courts of NJ, USA.

12. Changes to the Terms

We may update these Terms periodically. If we make significant changes, we will notify you by email or through our website. Your continued use of our site or services constitutes acceptance of any modified Terms.

13. Contact Information

If you have questions about these Terms, please contact us at:

  • Email: contactus@gorillapaniccoffee.com
  • Address: 873 US ROUTE 1, #1165, NORTH BRUNSWICK, NJ 08902

Thank you for choosing Gorilla Panic Coffee!  Enjoy responsibly.